Local Government and Social Care Ombudsman

The Local Government and Social Care Ombudsman are the final stage for complaints local authorities, all adult social care providers and some other organisations providing local public services. It is a free service that will investigate complaints fairly and independently.We look at individual complaints about councils, all adult social care providers (including care homes and home care agencies) and some other organisations providing local public services. We are a free service. We investigate complaints in a fair and independent way - we do not take sides.

Who to contact

Telephone
0300 061 0614
Website
http://www.lgo.org.uk/